FAQ

Neuvee Limited is an innovative and reliable international Digital Gaming and Gaming Accessories distributor that prides itself on extensive experience in the Video Game industry. Our team consists of conscientious and hardworking people with many years of involvement in the business. Neuvee maintains multiple connections to dozens of dependable suppliers, ensuring punctual delivery of exceptional products at a competitive price.

Neuvee supplies a wide range of the finest digital titles, as well as major pre-release games. We specialize in trading our products on the Video Games market, including PC and Console Games, Game Add-ons and more! Moreover, we distribute a selection of Gaming Peripherals, Office and Gaming Chairs, Sit-Stand Desks, Racing Simulators and more. We are an exclusive distributor of UVI gear for Ireland.

You can finalize your purchase via Stripe, including Apple Pay, Bancontact, EPS, Giropay, iDeal, Przelewy24, SEPA Direct Debit, Sofort. Also, Visa, MasterCard, American Express and China UnionPay payments from customers worldwide.

Please, read product descriptions before purchase. Every game contains information about regional restrictions.

The CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. The purchased CD Key is used to register and activate the relevant game. 

You can download a game via official platforms, such as EA Origin, Steam, Rockstar, Ubisoft and more. You need to download it via the software available on their official websites. The whole process is fully legitimate.

Yes. We use an SSL Certificate and make sure that every payment is 100% secure.

You will find the key and invoice in your email inbox after placing a purchase. 

Please open the spam folder in your mailbox. If the activation code is not there, check if the email address you gave us is correct. In case of any further issues, do not hesitate to contact us via our Contact Page. 

To activate your game, go to the product page, click 'Activate this game’ and follow instructions. 

The online store is available for end-users only. We want to discourage wholesalers from taking advantage of offers addressed to gamers.



No, the time is limitless.

It’s unlimited. Once the key is recorded with a game on your account, you can re-download it as many times as you want. The activation will be immediate without the need to buy back a card, as long as you are registered with your account used to buy the key.

To create an account, enter your email address and your password. 

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