{"id":24,"date":"2021-07-05T13:29:20","date_gmt":"2021-07-05T13:29:20","guid":{"rendered":"http:\/\/nuevee.local.pl\/?page_id=24"},"modified":"2022-10-21T10:26:24","modified_gmt":"2022-10-21T10:26:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/neuvee.com\/fil\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n
\n
\n

What is Neuvee?\u00a0<\/strong> <\/p>

<\/span>\n <\/div><\/div>
\n\n

Neuvee Limited is an innovative and reliable international Digital Gaming and Gaming Accessories distributor that prides itself on extensive experience in the Video Game industry. Our team consists of conscientious and hardworking people with many years of involvement in the business. Neuvee maintains multiple connections to dozens of dependable suppliers, ensuring punctual delivery of exceptional products at a competitive price.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

What kind of products do you offer?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

Neuvee supplies a wide range of the finest digital titles, as well as major pre-release games. We specialize in trading our products on the Video Games market, including PC and Console Games, Game Add-ons and more! Moreover, we distribute a selection of Gaming Peripherals, Office and Gaming Chairs, Sit-Stand Desks, Racing Simulators and more. We are an exclusive distributor of UVI gear for Ireland.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

What payment methods do you accept?\u00a0<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

You can finalize your purchase via Stripe, including Apple Pay, Bancontact, EPS, Giropay, iDeal, Przelewy24, SEPA Direct Debit, Sofort. Also, Visa, MasterCard, American Express and China UnionPay payments from customers worldwide.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

Do you have any regional restrictions?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

Please, read product descriptions before purchase. Every game contains information about regional restrictions.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

What is a CD Key?\u00a0<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

The CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. The purchased CD Key is used to register and activate the relevant game. <\/p>\n\n<\/div><\/div>\n\n

\n
\n

How do I download a game? Is this legal?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

You can download a game via official platforms, such as EA Origin, Steam, Rockstar, Ubisoft and more. You need to download it via the software available on their official websites. The whole process is fully legitimate.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

Is purchasing digital versions in your store safe?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

Yes. We use an SSL Certificate and make sure that every payment is 100% secure.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

How do I receive a digital key and invoice?\u00a0<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

You will find the key and invoice in your email inbox after placing a purchase. <\/p>\n\n<\/div><\/div>\n\n

\n
\n

I didn’t get my activation code. What now?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

Please open the spam folder in your mailbox. If the activation code is not there, check if the email address you gave us is correct. In case of any further issues, do not hesitate to contact us via our Contact Page<\/strong><\/a>. <\/p>\n\n<\/div><\/div>\n\n

\n
\n

How do I activate the Key?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

To activate your game, go to the product page, click ‘Activate this game’ and follow instructions. <\/p>\n\n<\/div><\/div>\n\n

\n
\n

Why can\u2019t I buy multiple copies of the same game?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

The online store is available for end-users only. We want to discourage wholesalers from taking advantage of offers addressed to gamers.<\/p>\n\n\n\n

\ufeff<\/p>\n\n<\/div><\/div>\n\n

\n
\n

Is there a deadline to use my CD key?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

No, the time is limitless.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

How many times can I download a game?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

It’s unlimited. Once the key is recorded with a game on your account, you can re-download it as many times as you want. The activation will be immediate without the need to buy back a card, as long as you are registered with your account used to buy the key.<\/p>\n\n<\/div><\/div>\n\n

\n
\n

How do I create an account?<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

To create an account<\/strong><\/a>, enter your email address and your password. <\/p>\n\n<\/div><\/div>\n\n

\n
\n

If you can\u2019t find your answer here, please contact our support team:<\/strong><\/p>

<\/span>\n <\/div><\/div>
\n\n

office@neuvee.com<\/a><\/p>\n\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ub_ctt_via":"","footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/pages\/24","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/comments?post=24"}],"version-history":[{"count":7,"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/pages\/24\/revisions"}],"predecessor-version":[{"id":579116,"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/pages\/24\/revisions\/579116"}],"wp:attachment":[{"href":"https:\/\/neuvee.com\/fil\/wp-json\/wp\/v2\/media?parent=24"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}